NewThe agent now drafts PRs in your repo →

The issue tracker that triages itself.

Tern reads every new issue in under a minute. It sets priority, picks the owner and writes the spec. When the fix is small, it opens the PR too.

Start free Book a demo Free for teams up to 10. Imports from Linear and Jira.

Triage

New issues land sorted. Not in a pile.

58 seconds median time from filed to triaged
Finds duplicates across every team and repo
Shows its reasons, so you can say no in one click

Priority with a reason

The agent reads the report, the logs and your SLAs, then says why.

PriorityUrgent

Why3 customers paid twice

Impact$1,862 in 30 days

The right owner, first time

It routes by who wrote the code, not by who is on the rota.

DODana Okafor4 commits

MKMarcus Kim1 commit

TATomas Alvesreviewer

One issue, not five

Reports from Zendesk, Slack and Sentry merge into the issue that already exists.

SentryTypeError in checkout

Zendesk"Pay button does nothing"

Merged into WEB-233

Specs and PRs

Bug report in. Draft PR out.

Specs list the steps, the files and the tests
PRs run your CI before a person looks
Nothing merges without a human review

Spec · Stop double refund credits

PAY-412 · written by Tern agent · accepted by Dana Okafor

Steps

Send an idempotency key on every refund call
Treat a 409 from Stripe as success
Add a unique index on refund ledger entries
Reverse the 3 extra credits, email merchants

Done when

Retry test covers the 409 path

Second credit fails at the database

Support confirms merchants were told

#2291 refund_worker.ts+38 −11

  async function sendRefund(refund) {-   const res = await stripe.refunds.create(body)+   const res = await stripe.refunds.create(body, {+     idempotencyKey: refund.id,+   })    if (res.status === 409) {-     throw new RetryableError(res)+     return settleExisting(refund.id)    }  }

212 tests pass Lint clean Awaiting review from Dana

58s

Median time to triage

71%

Agent picks kept as is

3.2×

More bugs closed per cycle

PRs merged without a human

“We used to lose Monday to triage. Now the queue is sorted before I log in, and half the small bugs already have a PR waiting.”

Priya ShahHead of Engineering, Ledgerline

Pricing

Pay per seat. The agent comes with it.

Free

For small teams trying it out.

Up to 10 members
250 agent triages a month
GitHub and Slack

Start free

Team Most picked

$12per seat / month

For teams that ship every week.

Unlimited triage
Specs written by the agent
20 draft PRs per seat
Zendesk and Sentry intake

Start 14-day trial

Business

$24per seat / month

For several teams and repos.

Unlimited draft PRs
Rules per team and repo
SAML and audit log
Priority support

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Enterprise

Custom

For strict security needs.

Run the agent in your cloud
Your own model keys
SOC 2 Type II, DPA

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